Restrictions on lithium batteries

The rules for sending products containing lithium batteries vary depending on the type of battery, the shipping method, and the rules of the destination country.
Please review the information below before placing your order and, especially, before making purchases for the forwarding service.

The information on this page does not guarantee that the shipment can be made, as each country may change its own rules.
Negai Japan is not responsible if a product cannot be shipped or is returned by the destination country.

Non-removable built-in batteries

Electronic products which contain a lithium battery that cannot be removed.
Example: iPhone, iPad

Check the table below to see which countries we can ship to

Separated lithium batteries that are packed with the equipment

Electronic products which contain removable lithium batteries, which are shipped with the item.
Example: Digital camera, cell phone and laptops with replaceable batteries

Check the table below to see which countries we can ship to

Lithium Batteries packed and shipped as individual items

Products that are themselves batteries, or which the batteries are the biggest part of them.
Example: Power bank, rechargeable batteries, vapes.

Attention: These products cannot be shipped through Japan Post

Continent	Country	EMS/AIR/SAL	Surface Mail
Eastern Asia	Korea	O	O
	Taiwan	O	O
	China	O	O
	Philippines	O	O
	Hong Kong	O	O
	Macau	X	X
	Mongolia	X	X
	Guam	O	X
	Saipan	O	X
South-Eastern Asia / Southwest Asia	India	O	X
	Cambodia	O	O
	Singapore	O	O
	Sri Lanka	X	O
	Thailand	X	X
	Nepal	X	X
	Pakistan	X	X
	Bangladesh	O	O
	Bhutan	O	X
	Brunei	O	O
	Vietnam	O	O
	Malaysia	O	O
	Maldives	O	X
	Lao People's Democratic Republic	X	X
Oceania	Australia	O	X
	New Caledonia	O	X
	New Zealand	O	X
	Fiji	O	O
North and Central America	United States of America	O	X
	El Salvador	X	X
	Canada	O	O
	Costa Rica	O	X
	Barbados	O	X
	Puerto Rico	O	X
	Mexico	O	X
Middle East	United Arab Emirates	O	X
	Israel	O	O
	Qatar	X	X
	Saudi Arabia	X	X
	Turkey	O	X
Europe	Iceland	O	X
	Ireland	X	X
	Azerbaijan	O	X
	Italy	X	X
	Ukraine	O	X
	United Kingdom	O	O
	Estonia	O	X
	Austria	O	X
	Netherlands	O	X
	Greece	O	X
	Croatia	O	O
	Switzerland	O	X
	Sweden	O	O
	Spain	O	X
	Slovakia	O	X
	Slovenia	O	O
	Czech Republic	O	X
	Denmark	O	X
	Germany	X	X
	Norway	O	X
	Hungary	O	X
	Finland	O	X
	France	O	X
	Bulgaria	O	X
	Belarus	X	O
	Belgium	O	X
	Poland	O	O
	Portugal	O	X
	Macedonia	O	X
	Monaco	O	X
	Romania	O	X
	Luxembourg	O	X
	Latvia	O	X
	Liechtenstein	O	X
	Lithuania	O	X
	Russia	O	O
South America	Argentina	X	X
	Chile	X	X
	Brazil	O	X
	Peru	X	X
Africa	Egypt	X	X
	Tunisia	O	X
	South Africa	X	X
	Morocco	X	X

Attention!

The customer is responsible for the product they want to buy, and cancellations or negotiations will not be possible after the purchase.

Check out a more complete list of prohibited items on the Japan Post website - JP Post